Jack did a quick and thorough review of our household, and gave us a solid estimate.
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Having not moved in 20+ years, I had little experience navigating the mover landscape. Jack mapped out everything that needed to be considered, understood the circumstances and provided a very clear quote for the work. Hopefully the move goes as smoothly as our interactions with Jack.
For the most part, things went on schedule. Perhaps the movers could have protected some of the furniture a bit better. One 55" flat scree TV was demolished. We had purchased the insurance. We shall see how that works. Hopefully, the credibility of the company will make the reimbursement process smooth.
Jim Rhoades was a pleasure to work with. He was patient and answered all of our questions. He was available whenever we needed help with something, including on weekends. He was courteous, professional, and genuinely empathetic to our needs. I would highly recommend Jim!
I used the NARFE magazine to identify movers that have an interest in serving retired federal employees. The move consultant organized everything quickly and the surveyor from a local moving company did our property survey with WhatsApp. The virtual survey was great considering the virus precautions we are taking.